Enterprise Bot’s upcoming webinar will showcase how individuals can create relevant business cases for decision-makers by leveraging a ready-to-use toolkit and ROI calculator.
“Your unhappiest customers are your greatest source of LEARNING.”
– Bill Gates
In a report by Zendesk, it was observed that around 35% of customers expect to be able to interact with the same support executive across all channels . In other words, the customer expects to communicate without interruptions or having to reintroduce themselves and the problem.
Automating (or rather, Hypera-automating) customer interaction synergies using advanced technologies like Conversational AI, NLP, Meta-Learning and even Deep Learning has come a long way in helping companies achieve quicker problem resolution with lesser costs.
However, different business models require solutions that cater to unique needs. How does a business stakeholder decide to purchase hyper-automation solutions without knowing the full extent of a solution’s viability?
Hence, Enterprise Bot has conceptualised a webinar, titled ‘5 STEP APPROACH TO AUTOMATE YOUR CONTACT CENTRE’, which aims to help business leaders present relevant information and data to their stakeholders about the value they can derive from Contact Centre Automation.
The webinar will feature Ravina Mutha (Founder, Enterprise Bot), Nachiket Pathki (SVP – Global Sales and Strategy, Enterprise Bot) and HemaLakshmi Balaraman (Senior Product Manager, Enterprise Bot), as they discuss how business leaders can create successful use-cases for decision-makers.
As a bonus, we’re doing a free give-away where all of the attendees will receive a ready-to-use toolkit that comes with pre-built business use-cases and an ROI calculator.
The best part about it all? You can attend the webinar for free.
The virtual event will be taking place on June 15th, at 10:30 AM Pacific Time. Click on the banner above to register today.