Category: Uncategorized
31.08.2020
How you can optimize your business using a chatbot
The concept of talking to a machine that responds like a human being is no longer confined within…
19.08.2020
Why the insurance industry needs conversational AI for customer service
Information billowed, and numbers waltzed in front of him as his eyes plumbed the blue screen for answers….
13.08.2020
How banks and finance enterprises can strengthen their support with AI-powered customer service solutions
Call centres are the primary if not the only human touchpoint for banks. And the pandemic has displaced…
22.07.2020
How AI-powered solutions can help your business craft superior omnichannel customer experiences
A great omnichannel support strategy bestows your customers with consistent, seamless support across platforms and agents with a…
16.07.2020
How to choose the right Live Chat solution for your enterprise
Managing multiple conversations at once can be challenging for most live chat agents. Large numbers of queries dropping…
06.07.2020
Why do most customer service chatbots fail — and how AI-powered automation is the solution
Modern chatbots are more advanced, interactive, and intuitive than ever. They employ Conversational AI technology to decipher the…
24.06.2020
Why most customer service chatbots don’t work— and how AI can save them from failing
“Hello! How may I assist you today?” “I want to talk to your customer care representative.” “Sweet! Welcome…
18.06.2020
How you can fortify your business and your call support using Conversational AI Voice Bot
Call support is the go-to channel for most customers for flexible communication. Around 57 percent of the customers,…
18.06.2020
COVID-19 affecting your support arm? AI-powered voice assistants can help your service agents speak to your customers 24/7
Almost two months into lockdowns and quarantines with workplaces around the world shuttered, the coronavirus mayhem has had…
03.06.2020
Just How Big a Deal an AI-powered Voice Bot is For Your Customer Service and Your Business
“Welcome to Standard Chartered priority banking.If your inquiry pertains to a moratorium on your term loan and credit…