Tag: email bot
03.12.2020
Cognitive Email Automation Will Help Your Agents Deliver Superior Customer Experiences
Today, cognitive technologies are playing a critical role in automating customer interactions with the application of AI, ML,…
27.11.2020
HR Process Automation Is Transforming Employee Experience with AI-Powered Chatbots
Every 2 out of 3 employees express their frustration at not being able to access or find the…
25.11.2020
The Critical Role of Cognitive Email Automation in Customer Support: Generali Case Study
A professional spends 28% of the workday in reading and answering through emails per a study by McKinsey….
25.11.2020
AI Chatbots: Increase Lead Conversion with the power of Automation
The texture of the furniture looked so inviting that she almost lifted her hand to reach out and…
30.09.2020
How Generali automated responses to 40% of customer emails using AI-powered email parser software
For Generali Switzerland, one of the largest global insurance and asset management providers, handling customer emails was becoming…
21.05.2020
How AI-powered customer service solutions can help you craft more empathetic experiences in the face of COVID-19
Amid this harrowing pandemic, businesses are facing a blizzard of calls, emails, and messages from concerned customers. And…
21.05.2020
How you can use AI to engineer a new customer support strategy for a post-COVID world
The banana bread came out delish. Between whisking milk and vanilla and listening to Bach, Gloria couldn’t care…
19.05.2020
How you can keep your employees motivated in the face of COVID-19
How are your employees hanging in there? Have you devised a clear plan for their wellbeing? Are you…
19.05.2020
How AI-powered customer service solutions can support your agents and customers during these unprecedented times
As the grip of COVID-19 intensifies on an increasingly splintering world and more and more people shelter themselves…
14.05.2020
How AI-powered customer service automation can prepare your business for navigating a post-COVID world
Start by adopting AI-fueled automation to free up time for what matters the most From banking to retail,…