Tag: email bot
21.05.2020
Code of conduct: Using bots to craft more empathetic customer experiences in COVID-stricken times
Amid this harrowing pandemic, businesses are facing a blizzard of calls, emails, and messages from concerned customers. And…
21.05.2020
COVID-19 will forever change the experience of being a customer
Is your business rethinking its support strategy? The banana bread came out delish. Between whisking milk and vanilla…
19.05.2020
Leader’s Digest: How you can help your employees and your business stay COVID-resilient and ride out the volatility
How are your employees hanging in there? Have you devised a clear plan for their wellbeing? Are you…
19.05.2020
Not business as usual
Your customer support employees need you as much as your customers. Here’s how AI can help As the…
14.05.2020
How you can prepare your business for navigating a post-COVID world
Start by adopting AI-fueled automation to free up time for what matters the most From banking to retail,…
11.05.2020
How AI is the weaponry we need to win the fight against COVID-19
The novel coronavirus continues to sweep the globe, launching new assaults on precarious healthcare systems, putting geopolitical institutions…
07.04.2020
Virtues of a ready-to-use email automation engine
A cutting-edge ready-to-use email automation engine has a long list of cutting-edge ready-to-leverage features. These are but a…
07.04.2020
Five simple steps in which you can adopt Cognitive Email Automation for your business
Email Response Automation, ERA, is a preconfigured and ready-to-use email classification and automation engine. Easy-to-integrate with multiple customer…
06.04.2020
How your business can improve customer experience by harnessing Cognitive Email Automation
Customer emails are unstructured data, difficult to interpret, and requiring complex decision-making. That’s where cognitive automation comes into…
06.04.2020
What is cognitive email automation and why your customer support needs it
To Generali’s customer support reps, delayed processes presented a growing challenge. The Swiss insurer’s email inbox was a…