Tag: email bot
27.01.2021
Conversational Bots Will Protect User Data from Sophisticated Attacks
Cyberattacks are on the rise driven by the rapid digitization and 2020 global pandemic. Today’s attacks are not…
27.01.2021
AI-powered Customer Service Solutions Are Driving Better experience in the face of COVID-19
Amid the ongoing Coronavirus pandemic and the demand for digital services reaching an all-time high, AI-powered Conversational Solutions…
10.12.2020
Natural Language Processing (NLP) Is Driving Intelligent Email Automation
Email is the most preferred communication channel by consumers today while contacting a service provider. Only 35% of…
07.12.2020
9 Reasons Why Low-Code/No-Code Platform Is the Best Choice for Increasing Adoption of Virtual Assistants
Low-Code/No-Code platforms comprises a slew of solutions that are harnessed to build complete applications via a visual drag-and-drop…
03.12.2020
Cognitive Email Automation Will Help Your Agents Deliver Superior Customer Experiences
Today, cognitive technologies are playing a critical role in automating customer interactions with the application of AI, ML,…
27.11.2020
HR Process Automation Is Transforming Employee Experience with AI-Powered Chatbots
Every 2 out of 3 employees express their frustration at not being able to access or find the…
25.11.2020
The Critical Role of Cognitive Email Automation in Customer Support: Generali Case Study
A professional spends 28% of the workday in reading and answering through emails per a study by McKinsey….
25.11.2020
AI Chatbots: Increase Lead Conversion with the power of Automation
The texture of the furniture looked so inviting that she almost lifted her hand to reach out and…
30.09.2020
How Generali automated responses to 40% of customer emails using AI-powered email parser software
For Generali Switzerland, one of the largest global insurance and asset management providers, handling customer emails was becoming…
21.05.2020
How AI-powered customer service solutions can help you craft more empathetic experiences in the face of COVID-19
Amid this harrowing pandemic, businesses are facing a blizzard of calls, emails, and messages from concerned customers. And…