Tag: customer experience
25.06.2021
Key Reasons Why Your Organization Needs an Omnichannel Strategy
For decades, brands have interacted with consumers in a linear fashion unlike omnichannel strategy, having a single type…
02.06.2021
Reshape your digital transformation strategy using Low-Code platforms
In today’s digital-first business landscape, speed and agility are the keys to thrive in the market and outpace…
17.05.2021
Intelligent Process Automation in Banking: Think Resilience. Part – 2
Top Use Cases of Intelligent Process Automation in Banking In the first part of our blog series we…
13.05.2021
Intelligent Process Automation in Banking: Think Resilience. Part – 1
Intelligent process automation in banking brings in a scalable, seamless & secure solution that redefines banking across all…
29.04.2021
4 KPIs to Improve your Chatbot Accuracy and its conversational abilities
Boost Customer Experience (CX) with Emotion AI Just in case you imagine that all chatbots are designed similarly,…
20.04.2021
Improve your customer service with intelligent process automation in banking
Transform your customer experience in banking with Intelligent process automation How well do banking enterprises know their customers…
20.04.2021
How to Make Your Conversational Chatbot Successful?
6 Tips to Right Implementation Have you at any point had an awful experience with a chatbot? Obviously,…
10.02.2021
How can an AI chatbot help your business nail a great customer experience
As one of the key trends in innovation, Artificial Intelligence (AI) keeps on acquiring value for contact center…
27.01.2021
Conversational Bots Will Protect User Data from Sophisticated Attacks
Cyberattacks are on the rise driven by the rapid digitization and 2020 global pandemic. Today’s attacks are not…
27.01.2021
AI-powered Customer Service Solutions Are Driving Better experience in the face of COVID-19
Amid the ongoing Coronavirus pandemic and the demand for digital services reaching an all-time high, AI-powered Conversational Solutions…