Tag: COVID-19
27.01.2021
Conversational Bots Will Protect User Data from Sophisticated Attacks
Cyberattacks are on the rise driven by the rapid digitization and 2020 global pandemic. Today’s attacks are not…
27.01.2021
AI-powered Customer Service Solutions Are Driving Better experience in the face of COVID-19
Amid the ongoing Coronavirus pandemic and the demand for digital services reaching an all-time high, AI-powered Conversational Solutions…
21.05.2020
How AI-powered customer service solutions can help you craft more empathetic experiences in the face of COVID-19
Amid this harrowing pandemic, businesses are facing a blizzard of calls, emails, and messages from concerned customers. And…
21.05.2020
How you can use AI to engineer a new customer support strategy for a post-COVID world
The banana bread came out delish. Between whisking milk and vanilla and listening to Bach, Gloria couldn’t care…
19.05.2020
How you can keep your employees motivated in the face of COVID-19
How are your employees hanging in there? Have you devised a clear plan for their wellbeing? Are you…
19.05.2020
How AI-powered customer service solutions can support your agents and customers during these unprecedented times
As the grip of COVID-19 intensifies on an increasingly splintering world and more and more people shelter themselves…
14.05.2020
How AI-powered customer service automation can prepare your business for navigating a post-COVID world
Start by adopting AI-fueled automation to free up time for what matters the most From banking to retail,…
11.05.2020
How AI can help us fight COVID-19
The novel coronavirus continues to sweep the globe, launching new assaults on precarious healthcare systems, putting geopolitical institutions…