Tag: Conversational Ai
29.04.2021
4 KPIs to Improve your Chatbot Accuracy and its conversational abilities
Boost Customer Experience (CX) with Emotion AI Just in case you imagine that all chatbots are designed similarly,…
20.04.2021
Improve your customer service with intelligent process automation in banking
Transform your customer experience in banking with Intelligent process automation How well do banking enterprises know their customers…
20.04.2021
How to Make Your Conversational Chatbot Successful?
6 Tips to Right Implementation Have you at any point had an awful experience with a chatbot? Obviously,…
10.02.2021
How can an AI chatbot help your business nail a great customer experience
As one of the key trends in innovation, Artificial Intelligence (AI) keeps on acquiring value for contact center…
27.01.2021
Conversational Bots Will Protect User Data from Sophisticated Attacks
Cyberattacks are on the rise driven by the rapid digitization and 2020 global pandemic. Today’s attacks are not…
27.01.2021
AI-powered Customer Service Solutions Are Driving Better experience in the face of COVID-19
Amid the ongoing Coronavirus pandemic and the demand for digital services reaching an all-time high, AI-powered Conversational Solutions…
17.12.2020
Conversational AI in Retail is Transforming the Customer Experience
With the rise of e-commerce titans like Amazon, eBay, Walmart, the retail industry has witnessed a rapid digital…
17.12.2020
AI CHATBOTS to improve customer service costs
Businesses spend nearly 1 trillion in customer service costs each year. Customer support executives spend most of their…
10.12.2020
Natural Language Processing (NLP) Is Driving Intelligent Email Automation
Email is the most preferred communication channel by consumers today while contacting a service provider. Only 35% of…
07.12.2020
9 Reasons Why Low-Code/No-Code Platform Is the Best Choice for Increasing Adoption of Virtual Assistants
Low-Code/No-Code platforms comprises a slew of solutions that are harnessed to build complete applications via a visual drag-and-drop…