Tag: AI chatbot
10.02.2021
How can an AI chatbot help your business nail a great customer experience
As one of the key trends in innovation, Artificial Intelligence (AI) keeps on acquiring value for contact center…
27.01.2021
Conversational Bots Will Protect User Data from Sophisticated Attacks
Cyberattacks are on the rise driven by the rapid digitization and 2020 global pandemic. Today’s attacks are not…
27.01.2021
AI-powered Customer Service Solutions Are Driving Better experience in the face of COVID-19
Amid the ongoing Coronavirus pandemic and the demand for digital services reaching an all-time high, AI-powered Conversational Solutions…
17.12.2020
Conversational AI in Retail is Transforming the Customer Experience
With the rise of e-commerce titans like Amazon, eBay, Walmart, the retail industry has witnessed a rapid digital…
17.12.2020
AI CHATBOTS to improve customer service costs
Businesses spend nearly 1 trillion in customer service costs each year. Customer support executives spend most of their…
01.12.2020
5 Simple Steps to Leveraging an AI-Powered Chatbot Platform for Your Business
The time has changed. It’s not only the product that intrigues users today but also the engagement brands…
27.11.2020
HR Process Automation Is Transforming Employee Experience with AI-Powered Chatbots
Every 2 out of 3 employees express their frustration at not being able to access or find the…
25.11.2020
The Critical Role of Cognitive Email Automation in Customer Support: Generali Case Study
A professional spends 28% of the workday in reading and answering through emails per a study by McKinsey….
25.11.2020
AI Chatbots: Increase Lead Conversion with the power of Automation
The texture of the furniture looked so inviting that she almost lifted her hand to reach out and…
24.11.2020
Ensure Success for Your Chatbot Projects with Enterprise Bot’s Chatbot Canvas
86% of chatbot projects face some level of failure according to the recent survey by Pega systems. As…