11.05.2020
How AI can help us fight COVID-19
The novel coronavirus continues to sweep the globe, launching new assaults on precarious healthcare systems, putting geopolitical institutions…
23.04.2020
Five simple steps to leveraging an AI-powered chatbot platform for your business
One of our clients, London North Eastern Railway had wanted to provide a 24/7 customer support channel to…
23.04.2020
How to choose the right chatbot platform for your enterprise
Courtesy of advanced AI-powered chatbots, your business can, today, scale its customer service and sales interactions infinitely. However,…
21.04.2020
How you can help your frontline employees by using an AI chatbot for customer service
For a global fintech company, a rising number of queries had the customer support staff bogged down with repetitive…
21.04.2020
How can an AI chatbot help your business nail a great customer experience
Great customer service hails from a place of operational efficiency and technological vigor. Businesses that have the right…
21.04.2020
10 best practices to build chatbots with superior UX design
At Enterprise Bot, we experiment with novel Conversational AI technologies to transform the way businesses across the globe…
08.04.2020
86% of chatbot projects face some level of failure. How you can ensure success using Chatbot Canvas
Did you know that 86% of chatbot projects face some level of failure as per a recent survey…
07.04.2020
How to choose the right customer service email automation platform for your business
It can help you and your business automatically send instant, personalized responses to customer emails and triage a…
07.04.2020
Five simple steps to adopting Cognitive Email Automation for business
Email Response Automation, ERA, is a preconfigured and ready-to-use email classification and automation engine. Easy-to-integrate with multiple customer…
06.04.2020
How Cognitive Email Automation can help your agents deliver superior customer experiences
Customer emails are unstructured data, difficult to interpret, and requiring complex decision-making. That’s where cognitive automation comes into…